Privacy PolicyLast updated: July 31, 2025We care deeply about your privacy — and we’re committed to protecting the information you choose to share with us. This policy outlines how we collect, use, and safeguard your data when you access or use Mother Mode.---1. What We CollectWhen you use Mother Mode, we may collect the following types of information:Personal Information (only if you provide it):* Name
* Email address
* Account login detailsUsage Information:* Interactions with the chat (e.g. prompts, responses, time of use)
* Device type, browser, and general location (country/region level)We do not collect or store any payment details directly — payments are handled securely by our third-party provider (e.g. Stripe or Outseta).---2. How We Use Your InformationWe use the information we collect to:* Provide you with access to the Mother Mode support tool
* Improve and personalise your experience
* Send account or subscription-related updates
* Troubleshoot issues or respond to support queries
* Monitor usage patterns and improve performanceWe will never sell, rent, or share your personal information with third parties for marketing purposes.---3. Chat Content and ConfidentialityThe things you share with Mother Mode — whether venting, spiralling, or processing — are treated with care and respect.While your chat history may be temporarily stored to improve the quality of your experience (e.g. continuity within a session), your data is not used to train third-party AI models.We do not use your individual chats for marketing or analysis unless you’ve given us explicit written consent.---4. Data SecurityWe take your privacy seriously. We use industry-standard tools and practices to keep your information secure, including encrypted data transmission and secure servers.However, no online system is 100% foolproof — so we encourage you not to share any sensitive health, legal, financial, or identifying personal details in your chat.---5. Cookies and AnalyticsWe may use cookies or analytics tools (like Google Analytics) to track usage patterns on the site. This helps us understand how mums are using the platform so we can improve it over time.You can control or disable cookies through your browser settings.---6. Your RightsYou have the right to:* Access any personal data we have about you
* Request that we update or delete your data
* Withdraw consent to future communications at any timeTo make a request, just email us at [email protected].---7. Third-Party ServicesSome parts of the service (like payment processing, membership access, and email delivery) are managed through trusted third-party tools. These services have their own privacy policies, which we encourage you to read.We only partner with providers that take data protection seriously.---8. Children’s PrivacyMother Mode is designed for adults. We do not knowingly collect information from children under 18. If we learn that information has been submitted by a minor, we will delete it promptly.---9. Policy UpdatesWe may update this Privacy Policy from time to time. Any changes will be reflected on this page with the new effective date posted at the top.---10. Contact UsIf you have any questions about this Privacy Policy, or how your data is handled, reach out anytime:
📧 [email protected]